Shipping & Delivery Policy

Order Processing & Dispatch

At Discount Guns and Ammo, we are committed to processing your order with efficiency and accuracy. Most orders are prepared and dispatched for shipment within one business day. Please be advised that certain items may require additional processing time for assembly or transfer from other locations. We will notify you promptly once your order has shipped.

Shipping within the Continental U.S.

We offer several shipping options for merchandise delivery to the 48 contiguous United States. All orders are shipped via trusted carriers such as UPS.

Please note: Some items may be subject to additional shipping and handling charges due to excess size or weight. All applicable fees will be calculated and presented at checkout. We do not ship outside of the Continental U.S.

In-Store Pickup (Utah Location)

For our local customers, we offer a free In-Store Pickup option.

• Notification: You will be contacted via phone or email as soon as your order is ready for collection at our Utah store.

• Confirmation: For urgent needs, we recommend calling us directly to confirm product availability before visiting.

• Pickup Deadline: Orders must be collected within 15 days. An order not collected within this timeframe will be subject to a 10% restocking fee, unless special arrangements have been made in advance.

Firearm Shipping (FFL Transfers)

The shipment of all firearms is conducted in strict accordance with federal and state law.

• FFL Requirement: All firearms must be shipped to a valid Federal Firearms Licensee (FFL) Dealer for the legal transfer of ownership. It is the customer’s responsibility to select an FFL Dealer and ensure they will accept the transfer.

• Shipping Method: To ensure secure delivery, any order containing a handgun will ship via 2-Day Air. Orders with only long guns will ship via Ground.

• Finality of Sale: All firearms sales are final. The N.I.C.S. background check fee is non-refundable. Firearm sales cancelled for any reason are subject to a $55 restocking or order-cancellation fee.

Damaged or Incorrect Merchandise

Please inspect your order immediately upon receipt. If there is a problem with an item you purchased from us, you must contact our Customer Service team for instructions before returning the item.

• Returns must be shipped via Ground UPS or insured US Mail. We will refund shipping costs on merchandise confirmed to be damaged or incorrect, provided the return was pre-arranged with our staff.

• Returns with a value over $500 require a return authorization number clearly marked on the outside of the package, or the shipment will be refused.